- Trust Factor
- Security
- Bonuses
- Payout Speed
General Info
- Established: 2014
- Licensed: Curacao
- Software: Real Time Gaming
- USA Friendly: Yes
- Mobile Friendly: Yes
- Bonus: 200% Max $1,000
Introduction
Grand Fortune casino presents an amazing collection of games powered by RTG for the players. These games include games across all the gaming categories like online slots, table games and video poker games to make sure the players get to enjoy their favorite games at this casino brand. Grand Fortune Casino Complaints Reviewed Grand Fortune is a reliable and respected site that always caters to the needs of each and every player that has an account. Upon review, we noticed that the customer support team responds quickly to any issues and will offer a fast remedy.
Licensed and regulated by the government of Curacao, and certified with Gaming Laboratories International, the Grand Fortune Casino presents itself as a very secure place. They also present themselves as a very attractive and innovative place. It's no big secret that we're living in the days of ultra HD and crisp, clean graphics. Even Apple changed their famous logo to a light-catching, eye-popping silver in order to capitalize on this. The Grand Fortune casino just looks like it wants to jump off the screen at you. Their colors are so bold and vivid like it's like a futuristic version of Las Vegas or something. Of course, this isn't a revamped version of the site. Only online since 2014, Grand Fortune entered the market exactly like this, and that is part of the reason?albeit a small part?for their quick popularity. The bigger reasons for their popularity include a payout rate of over 98%, independent security testing to ensure fairness in their play, fantastic bonuses and promos, and a bunch of high-quality games from Real-Time Gaming (RTG). Plus they have been given excellent marks by many players throughout the gambling forums for being trusted and paying out players on time without any problems. Add everything together and Grand Fortune is easily a candidate of ours for a legitimate casino. Let's see how well they do in other categories.
Is Grand Fortune Casino Legitimate?
We consider Grand Fortune to be a legitimate and reputable casino. They have only been in business for a few years now, but they have already earned a good reputation amongst players for being fair and honest. Below are a few additional reasons why GrandFortune is a reputable site.
What Makes Grand Fortune Casino Legitimate?
- We found that Grand Fortune is licensed and regulated fully and that they're members of other international gaming commissions that would quickly pull their support for tinkering around with untoward practices. Grand Fortune operates on the up-and-up, and this is why they're able to keep the sort of company they keep.
- They have received excellent marks from existing players through the gambling forums. Players love the bonuses and have all been paid on time every time.
- They offer both downloadable, instant play and mobile games to players. This cost a pretty penny to get the trifecta of gaming options, so this helps illustrate that they are well funded.
- Excellent deposit methods offered to players.
- Grand Fortune Casino supports Responsible Gaming and Fair Play.
Is Grand Fortune Casino Safe?
One thing about the safety of online casinos is that you can't call it subjective. There are objective points which a casino must strike in order to earn the safety label. Among them include a great payout rate, a tested and certified random number generator (RNG), the fair gaming and responsible gaming labels, and an ironclad firewall that keeps hackers out of other people's accounts. Grand Fortune might not be A+, e.g. Tom Brady, in every single one of these categories. But they still earn a solid A, which makes them more like Peyton Manning. And, hey, there's nothing at all wrong with that. And speaking of MVPs, Grand Fortune has its fair share of hardware too. They're CDS certified and even GoDaddy verified and secured. They offer a very safe player-friendly environment, and they're constantly adding new measures and are earning new certifications for their dedication to fair gaming and player safety.
Is Grand Fortune Casino Legal In The US?
Yes, there are no laws that make gambling at an offshore casino illegal for Americans. It is legal to play at any of the reputable USA online casinos that we list on our website.
Bonuses And Promotions Available To New Players
We're not entirely sure what it is, but these new casinos just keep blowing us away with the promotions that they're offering. Back in the day at the height of the casino boom, offering a 100% deposit match bonus of up to $100 was considered extremely lucrative and even very competitive. Today, however, online casinos are blowing those numbers out of the water. Take Grand Fortune's welcome bonus as the perfect example. Not only can you get a free $35 to play just for signing up, but they're also offering a welcome bonus of a 200% deposit match on up to $1,000 for slots. So whether you're a high roller who needs that or just a nickel-and-dimer who wants some free cash, this is a very lucrative opportunity for you. Or if you would rather choose another bonus structure, you can go with the 150% deposit match bonus of up to $1,500 which allows you to play any casino game the site offers.
Their welcome bonus is far from the only one offered. Grand Fortune also offers weekly, monthly and even some daily bonuses. One of their newest bonuses, Coyote Cash, offers the Mid-Month Magic Match of up to $300 via a 150% deposit match, so they bring the money and not just the alliteration. Then you have bonuses like Month-End Moolah, and week-long daily bonuses that offer up cashback rewards, deposit matches, free money for particular games, and much more. When you're hunting for a bonus at Grand Fortune, just make sure you check their main website instead of our website. They will update their bonuses regularly, and they will certainly change things around there before we will be able to change our literature here.
Casino Games Offered At GrandFortune
We often seem a little on the excited side when a casino uses a big-name, popular software platform. The reason here is that, at heart, we're also gamblers, and as such we're able to recognize the high-quality array of casino games that some providers offer compared to others. Real Time Gaming is a software platform that really brings the beef with their burgers; translation: They offer some really cool games. And Grand Fortune happens to employ quite a few great games from the RTG canon, including many slots, progressives included, video poker, multiple versions of blackjack and roulette, keno, craps, and even specialty games like scratch cards. Grand Fortune also makes sure to switch things up from time to time by offering newer games that not a lot of casinos are offering yet. For instance, any time a live casino game comes out, or a new version of Sic Bo or baccarat is released, you can count on Grand Fortune offering it up to their customers.
Banking Options
A sad truth about online casinos is that, at the end of the day, they're literally only as good as their banking options. For instance, a huge casino could open up, offering literally thousands of slots, hundreds of table games, a poker room, and more, and they could cater to US players specifically. But if they don't have a US-friendly depositing method that you can use, then they're a worthless waste of browser space. Thankfully Grand Fortune avoids these snags by actually providing every player from every represented region a list of depositing and withdrawal methods. For instance, you can put your money into the casino with credit cards like Visa and Mastercard, e-wallets like Neteller and Skrill, EcoPayz, Citadel, PastePay, and even the new yet insanely popular Bitcoin.
To get your money out, some methods like e-wallets will work for instant transfers, while having a bank transfer or a paper check mailed will take longer period while still being very reliable. Just make sure you run your method by GF's particular rules. For example, if you're in the USA, you might have to use something like a bank transfer or Bitcoin for withdrawals.
Mobile Betting
The mobile betting version of Grand Fortune Casino is just like the desktop version. A responsive web-based technology is used to assure operators that the online casino is displayed correctly on multiple media devices. All function and games are available on the mobile version which requires no additional download.
Excluded Countries
The following countries are not allowed to access Grand Fortune Casino at this time: Belarus, Bolivia, Bosnia and Herzegovina, Bulgaria, China, Costa Rica, Croatia, Estonia, Israel, Latvia, Lithuania, Nigeria, Poland, Romania, Russian Federation, Singapore, Slovakia, Slovenia, South Africa, or Ukraine.
Customer Support
There are 3 ways to get in touch with Grand Fortune customer support; telephone, email, and live chat. The live chat feature is the most popular way to get questions answered fast. The telephone service is free to anyone and available 24/7. The email service takes a little longer to receive a reply but is also available 24/7.
Customer Service: 1-833-444-0144
Grand Fortune Casino Summary
To summarize the stronger points of Grand Fortune, we really have to start with the aesthetic appeal as soon as you log on. Sure, this isn't anything to do with functionality, nor does appearance weigh heavily in the 'legitimate' decision, but Grand Fortune is a very good-looking casino, especially if you have ultra HD graphics on one of those new devices. After their appearance, it's all about their safety measures. Grand Fortune takes player safety very seriously and you can find a slew of certifications and testing results that prove just how committed they are to safety. Then, of course, you have the fact that GF offers its services to US players. It's always refreshing to see that an internationally licensed casino is doing the right thing by allowing Americans to gamble. It is perfectly within their rights to do so, and the USA is a huge market, so it stands to reason that more casinos would do this. However, Grand Fortune is the exception, not the rule, so this stands out in their favor in a big way.
Something we didn't touch on before is the great customer support offered at Grand Fortune. Telephone, email or live chat options are available to all players 24/7, and their friendly, intelligent support staff is typically able to help people address issues quickly and effectively.
Lastly, you have to think about the bonuses offered by Grand Fortune. Many casinos out there provide multiple bonuses, but GF goes above and beyond in terms of lucrative offerings. They're not offering the biggest bonuses in the marketplace, but they do perhaps have the most unique variety of bonuses offered, and they frequently change them around to offer even more to new and returning players alike.
All in all, Grand Fortune is one of the most trusted online casinosaround offering fair games to players and paying out winners like a bank.
Other Casinos Operated By The Same Parent Company
This casino had a promising start under the ownership of Merus Ltd, but a huge decline in reputation after the owners shifted. RTG software, bad Terms and Conditions, but an appealing website. Egyptian themed games. Find out all about Grand Fortune Casino!
Grand Fortune Casino Review
Established in 2013, the Grand Fortune Casino made a promising online gambling entrance. The Grand Fortune's first owner was Merus (UK) Ltd, and this online casino is the only gambling venue under their wing.
It was at this time that they started a highly successful collaboration with RealTime Gaming (RTG). This partnership was one of the Grand Fortune Casino's best moves since RTG holds its position as one of the top software providers worldwide.
It looked like things were heading in the right direction, up to a certain point. But soon after, Merus Ltd decided to trade this casino's ownership with the infamous Virtual Casino Group. That was when everything began to fall apart. Complaints started piling up to a point where this casino earned itself the terrible blacklisted title. Grand Fortune got itself blacklisted because of a horrific history of player complaints. Namely, they had an excessive amount of player appeals that were unfairly declined, as well as extremely delayed payments. This casino never found these users' urgent problems worthy of reviewing or resolving.
Moreover, this casino is a sister venue to Malibu Club Casino and the Raging Bull Casino. Now, Raging Bull Casino is the most notorious for its non-responsiveness to user complaints, not to mention their failure of paying their players winnings without any response to the many questions regarding this matter. Also, about the affiliate program, they are known for their cooperation with Fast Track Affiliates.
But what exactly happened? Over time, players started experiencing numerous issues when they wanted to cash out their winnings. This casino delayed payments over all lines, and in some cases, players didn't receive any money at all.
The fact is you can't do anything without creating an account and agreeing to this casino's Terms and Conditions. We will discuss their T&Cs below, but for now, let's just say they are very confusing for the sole purpose of misleading the users.
Terms and Condition Analyses
Now, this one looks confusing, to say the least. What does it even mean? If you wish to claim your winnings, you have to accept the fact that your name will be used for some advertising purposes. They do not notify you what they are going to do exactly. So at least we can conclude that the anonymity is not their concern whatsoever. So if you prefer your privacy protected, maybe skip this online gambling site at least until they decide to change this clause of their Terms.
Ok, this one here makes us think hard. So the casino operators are saying — if we believe you are a professional player, you will be blocked. End of story. It seems they are trying to do everything they possibly can to prevent you from earning some real money. They also don't notify us about the methods they use to prove their claim if such a situation occurs. The only conclusion we have is — if the casino operators determine that someone is winning too frequently, they will label them a professional and block them. The silver lining here lies in the objective fact that, if such a case were to occur, your deposit would be returned to you.
If the casino operators determine you had a history of questionable play at any online casino, they will block your account and void all winnings without any prior notice. Also, it most certainly isn't ethical that a casino limits you to playing low-risk strategies without even defining what these are. Namely, we can conclude from this clause that the operators are the only ones with insight into these 'low risk' strategies. We think they just want to prevent you from winning any money, all by using this shady clause as an excuse.
Furthermore, this casino's dormancy term looks unfair. You see, they allow 180 days without any activity. After this time, the players are supposedly contacted by the customer service and receive a notice that their account has been dormant. After this notice, they should have up to 30 days to either make contact with the casino or starts playing again. And if they do not, all balance from their account will be void. To be fair toward its users, this casino should at least commit to trying all available ways to contact the player before they take away their balance. This term is truly unacceptable.
All of the other terms and conditions seem to be more or less standard. Finally, it's worth pointing out the casino's rule that you have to be at least 21 years old to play. Some casinos allow 18+ users to register, but this one doesn't.
Roulette kostenlos online.
Games and Providers
Finally, we can talk about the good side of this online casino. As their software provider's motto says, 'We take gaming seriously,' RealTime Gaming took this one quite seriously. RTG is still one of the most wanted and competitive software creating companies globally. Founded in 1998, they were the pioneers and the creators of the best online gaming experience for over a decade now. This casinos with RTG's logo mainly attracts players from the United States of America.
On the Grand Fortune Casino's website, you can find a section called Fair Gaming. This means their software provider uses a Random Number Generator (RNG) to produce a high-speed random numbers stream. The casino claims that it is impossible to predict any bet outcome this way.
Additionally, one of the biggest strengths of the Grand Fortune Casino is a wide choice of colorful, fascinating, and responsive games. With a total of 145 titles, every player's taste will be satisfied.
The casino holds 111 slot games, 13 table games, 14 video poker, and seven specialty games. There are some exciting games like Blackjack, Craps, Progressive Slots, Keno, Scratch Cards, Baccarat, American Roulette, European Roulette, Three Card Poker, Vegas Three Card Rummy, and so much more… Some of the most popular slot games are the Big Bopper, Eternal Love, and Znanshi.
When it comes to video poker, our choice goes to Aces and Eights, Bonus Poker, and Jacks or Better. As far as table games category goes, we especially liked Pontoon, Baccarat, and Match Play 21. In a nutshell, the games at this casino are highly complex and addictive, giving you the ultimate online gambling experience.
This casino is available on all three platforms. This means you can either download the casino client or play the games through your browser via the instant play option. Alternatively, you can access some of your favorite games on the go, through the commodity of a mobile casino option.
Financial Information
We have to mention that this website uses 128-bit encryption for securing all financial transactions. It is a nice touch which keeps your finances secured. All major worldwide financial institutions use this type of encryption.
Now, let us introduce you to the Grand Fortune Casino's payment methods.
Deposit methods:
Grand Fortune Casino accepts ClickandBuy, EcoPayz, MasterCard, Visa, Skrill, and Neteller.
Withdrawal methods:
You can use Bank Wire Transfer, ECO Card, Neteller, Skrill, or Visa.
Withdrawal times:
eWallets take up to 24–48 hours;
Credit/Debit card between four to five days;
Captain Jack Casino
Bank Transfers take five to ten days;
The pending time takes between five to seven days.
Grand Fortune Casino Free Chips
Withdrawal Limit is 2500 US/EUR/CAD per week.
Not all of these options are available to Americans at this time. Nevertheless, if you are playing from the USA, it isn't hard to get money into your account using any of the following methods — Visa, MasterCard, or Bitcoin.
Bonuses
Grand Fortune Casino welcomes you as soon as you enter their website with a Welcome free bonus package offering $35 and a 250% match.
At least they are honest and clearly state that all of the bonus amounts can never be withdrawn. Also, have in mind that even though they generously offer you several types of bonuses, they are in fact considered 'sticky,' which means you can never claim them.
And when it comes to the bonus offers, let's name a few:
- The 200% bonus today, free chips tomorrow. This bonus comes with a 5x wagering requirement, and there is practically no limit as far as the cashout goes.
- The 200% bonus every day on each deposit. This one comes with a 5x wagering requirement, and just like the previous one, it doesn't have a cashout limit and will be redeemable with any deposit you make for at least $30 or more.
- Everyday 250% bonus on every VIP deposit. This one also comes with a 5x wagering requirement, no limit on how much you can cash out, and will be redeemable for any deposit over $30 or more.
There is also a Reward Program, which offers different rewards based on your tier level. There are 5 levels in total at the Grand Fortune Casino, and they are the following:
- Absolute
- Premier
- Grand
- Deluxe
- Supreme
For more information on these levels, check out the ‘Rewards' section on this casino's website.
Customer Support
You can reach the support via live chat, email, or toll-free telephone lines. However, the downside is that you can't contact them unless you create an account, so if you have any questions, the only thing you can do is try to find them in the ‘Frequently Asked Questions' section. Also, it is quite hard and complicated to sign in — we tried, and it worked after only on our fifth attempt. Such an unresponsive website can easily get on players' nerves.
Summary
We cannot recommend this online casino because it has been blacklisted. Therefore, you are at the risk of never being able to claim your winnings. Also, this casino has sticky bonuses and a predatory dormancy clause, and they even seem to be doing everything in their power to make make the withdrawal process as tedious as possible.
On the other hand, their games are incredible and exciting, tempting you to play for as long as you can. Their software is highly responsive, modern, and engaging. Some additional positive sides are also the game variety and their availability on all platforms.
All in all, the Grand Fortune Casino had an excellent start in 2013. If only they could have stayed on this course, they would have fulfilled the amazing potential they once had. But now, as we've said, the Grand Fortune Casino's story is truly a sad one. Yet we remain hopeful that they will be able to fix all that they lack very soon.
Overall, this casino genuinely looks like a fantastic place to be, but unfortunately, the bad terms and conditions, combined with the slow withdrawal process make it a website to avoid.
What Makes Grand Fortune Casino Legitimate?
- We found that Grand Fortune is licensed and regulated fully and that they're members of other international gaming commissions that would quickly pull their support for tinkering around with untoward practices. Grand Fortune operates on the up-and-up, and this is why they're able to keep the sort of company they keep.
- They have received excellent marks from existing players through the gambling forums. Players love the bonuses and have all been paid on time every time.
- They offer both downloadable, instant play and mobile games to players. This cost a pretty penny to get the trifecta of gaming options, so this helps illustrate that they are well funded.
- Excellent deposit methods offered to players.
- Grand Fortune Casino supports Responsible Gaming and Fair Play.
Is Grand Fortune Casino Safe?
One thing about the safety of online casinos is that you can't call it subjective. There are objective points which a casino must strike in order to earn the safety label. Among them include a great payout rate, a tested and certified random number generator (RNG), the fair gaming and responsible gaming labels, and an ironclad firewall that keeps hackers out of other people's accounts. Grand Fortune might not be A+, e.g. Tom Brady, in every single one of these categories. But they still earn a solid A, which makes them more like Peyton Manning. And, hey, there's nothing at all wrong with that. And speaking of MVPs, Grand Fortune has its fair share of hardware too. They're CDS certified and even GoDaddy verified and secured. They offer a very safe player-friendly environment, and they're constantly adding new measures and are earning new certifications for their dedication to fair gaming and player safety.
Is Grand Fortune Casino Legal In The US?
Yes, there are no laws that make gambling at an offshore casino illegal for Americans. It is legal to play at any of the reputable USA online casinos that we list on our website.
Bonuses And Promotions Available To New Players
We're not entirely sure what it is, but these new casinos just keep blowing us away with the promotions that they're offering. Back in the day at the height of the casino boom, offering a 100% deposit match bonus of up to $100 was considered extremely lucrative and even very competitive. Today, however, online casinos are blowing those numbers out of the water. Take Grand Fortune's welcome bonus as the perfect example. Not only can you get a free $35 to play just for signing up, but they're also offering a welcome bonus of a 200% deposit match on up to $1,000 for slots. So whether you're a high roller who needs that or just a nickel-and-dimer who wants some free cash, this is a very lucrative opportunity for you. Or if you would rather choose another bonus structure, you can go with the 150% deposit match bonus of up to $1,500 which allows you to play any casino game the site offers.
Their welcome bonus is far from the only one offered. Grand Fortune also offers weekly, monthly and even some daily bonuses. One of their newest bonuses, Coyote Cash, offers the Mid-Month Magic Match of up to $300 via a 150% deposit match, so they bring the money and not just the alliteration. Then you have bonuses like Month-End Moolah, and week-long daily bonuses that offer up cashback rewards, deposit matches, free money for particular games, and much more. When you're hunting for a bonus at Grand Fortune, just make sure you check their main website instead of our website. They will update their bonuses regularly, and they will certainly change things around there before we will be able to change our literature here.
Casino Games Offered At GrandFortune
We often seem a little on the excited side when a casino uses a big-name, popular software platform. The reason here is that, at heart, we're also gamblers, and as such we're able to recognize the high-quality array of casino games that some providers offer compared to others. Real Time Gaming is a software platform that really brings the beef with their burgers; translation: They offer some really cool games. And Grand Fortune happens to employ quite a few great games from the RTG canon, including many slots, progressives included, video poker, multiple versions of blackjack and roulette, keno, craps, and even specialty games like scratch cards. Grand Fortune also makes sure to switch things up from time to time by offering newer games that not a lot of casinos are offering yet. For instance, any time a live casino game comes out, or a new version of Sic Bo or baccarat is released, you can count on Grand Fortune offering it up to their customers.
Banking Options
A sad truth about online casinos is that, at the end of the day, they're literally only as good as their banking options. For instance, a huge casino could open up, offering literally thousands of slots, hundreds of table games, a poker room, and more, and they could cater to US players specifically. But if they don't have a US-friendly depositing method that you can use, then they're a worthless waste of browser space. Thankfully Grand Fortune avoids these snags by actually providing every player from every represented region a list of depositing and withdrawal methods. For instance, you can put your money into the casino with credit cards like Visa and Mastercard, e-wallets like Neteller and Skrill, EcoPayz, Citadel, PastePay, and even the new yet insanely popular Bitcoin.
To get your money out, some methods like e-wallets will work for instant transfers, while having a bank transfer or a paper check mailed will take longer period while still being very reliable. Just make sure you run your method by GF's particular rules. For example, if you're in the USA, you might have to use something like a bank transfer or Bitcoin for withdrawals.
Mobile Betting
The mobile betting version of Grand Fortune Casino is just like the desktop version. A responsive web-based technology is used to assure operators that the online casino is displayed correctly on multiple media devices. All function and games are available on the mobile version which requires no additional download.
Excluded Countries
The following countries are not allowed to access Grand Fortune Casino at this time: Belarus, Bolivia, Bosnia and Herzegovina, Bulgaria, China, Costa Rica, Croatia, Estonia, Israel, Latvia, Lithuania, Nigeria, Poland, Romania, Russian Federation, Singapore, Slovakia, Slovenia, South Africa, or Ukraine.
Customer Support
There are 3 ways to get in touch with Grand Fortune customer support; telephone, email, and live chat. The live chat feature is the most popular way to get questions answered fast. The telephone service is free to anyone and available 24/7. The email service takes a little longer to receive a reply but is also available 24/7.
Customer Service: 1-833-444-0144
Grand Fortune Casino Summary
To summarize the stronger points of Grand Fortune, we really have to start with the aesthetic appeal as soon as you log on. Sure, this isn't anything to do with functionality, nor does appearance weigh heavily in the 'legitimate' decision, but Grand Fortune is a very good-looking casino, especially if you have ultra HD graphics on one of those new devices. After their appearance, it's all about their safety measures. Grand Fortune takes player safety very seriously and you can find a slew of certifications and testing results that prove just how committed they are to safety. Then, of course, you have the fact that GF offers its services to US players. It's always refreshing to see that an internationally licensed casino is doing the right thing by allowing Americans to gamble. It is perfectly within their rights to do so, and the USA is a huge market, so it stands to reason that more casinos would do this. However, Grand Fortune is the exception, not the rule, so this stands out in their favor in a big way.
Something we didn't touch on before is the great customer support offered at Grand Fortune. Telephone, email or live chat options are available to all players 24/7, and their friendly, intelligent support staff is typically able to help people address issues quickly and effectively.
Lastly, you have to think about the bonuses offered by Grand Fortune. Many casinos out there provide multiple bonuses, but GF goes above and beyond in terms of lucrative offerings. They're not offering the biggest bonuses in the marketplace, but they do perhaps have the most unique variety of bonuses offered, and they frequently change them around to offer even more to new and returning players alike.
All in all, Grand Fortune is one of the most trusted online casinosaround offering fair games to players and paying out winners like a bank.
Other Casinos Operated By The Same Parent Company
This casino had a promising start under the ownership of Merus Ltd, but a huge decline in reputation after the owners shifted. RTG software, bad Terms and Conditions, but an appealing website. Egyptian themed games. Find out all about Grand Fortune Casino!
Grand Fortune Casino Review
Established in 2013, the Grand Fortune Casino made a promising online gambling entrance. The Grand Fortune's first owner was Merus (UK) Ltd, and this online casino is the only gambling venue under their wing.
It was at this time that they started a highly successful collaboration with RealTime Gaming (RTG). This partnership was one of the Grand Fortune Casino's best moves since RTG holds its position as one of the top software providers worldwide.
It looked like things were heading in the right direction, up to a certain point. But soon after, Merus Ltd decided to trade this casino's ownership with the infamous Virtual Casino Group. That was when everything began to fall apart. Complaints started piling up to a point where this casino earned itself the terrible blacklisted title. Grand Fortune got itself blacklisted because of a horrific history of player complaints. Namely, they had an excessive amount of player appeals that were unfairly declined, as well as extremely delayed payments. This casino never found these users' urgent problems worthy of reviewing or resolving.
Moreover, this casino is a sister venue to Malibu Club Casino and the Raging Bull Casino. Now, Raging Bull Casino is the most notorious for its non-responsiveness to user complaints, not to mention their failure of paying their players winnings without any response to the many questions regarding this matter. Also, about the affiliate program, they are known for their cooperation with Fast Track Affiliates.
But what exactly happened? Over time, players started experiencing numerous issues when they wanted to cash out their winnings. This casino delayed payments over all lines, and in some cases, players didn't receive any money at all.
The fact is you can't do anything without creating an account and agreeing to this casino's Terms and Conditions. We will discuss their T&Cs below, but for now, let's just say they are very confusing for the sole purpose of misleading the users.
Terms and Condition Analyses
Now, this one looks confusing, to say the least. What does it even mean? If you wish to claim your winnings, you have to accept the fact that your name will be used for some advertising purposes. They do not notify you what they are going to do exactly. So at least we can conclude that the anonymity is not their concern whatsoever. So if you prefer your privacy protected, maybe skip this online gambling site at least until they decide to change this clause of their Terms.
Ok, this one here makes us think hard. So the casino operators are saying — if we believe you are a professional player, you will be blocked. End of story. It seems they are trying to do everything they possibly can to prevent you from earning some real money. They also don't notify us about the methods they use to prove their claim if such a situation occurs. The only conclusion we have is — if the casino operators determine that someone is winning too frequently, they will label them a professional and block them. The silver lining here lies in the objective fact that, if such a case were to occur, your deposit would be returned to you.
If the casino operators determine you had a history of questionable play at any online casino, they will block your account and void all winnings without any prior notice. Also, it most certainly isn't ethical that a casino limits you to playing low-risk strategies without even defining what these are. Namely, we can conclude from this clause that the operators are the only ones with insight into these 'low risk' strategies. We think they just want to prevent you from winning any money, all by using this shady clause as an excuse.
Furthermore, this casino's dormancy term looks unfair. You see, they allow 180 days without any activity. After this time, the players are supposedly contacted by the customer service and receive a notice that their account has been dormant. After this notice, they should have up to 30 days to either make contact with the casino or starts playing again. And if they do not, all balance from their account will be void. To be fair toward its users, this casino should at least commit to trying all available ways to contact the player before they take away their balance. This term is truly unacceptable.
All of the other terms and conditions seem to be more or less standard. Finally, it's worth pointing out the casino's rule that you have to be at least 21 years old to play. Some casinos allow 18+ users to register, but this one doesn't.
Roulette kostenlos online.
Games and Providers
Finally, we can talk about the good side of this online casino. As their software provider's motto says, 'We take gaming seriously,' RealTime Gaming took this one quite seriously. RTG is still one of the most wanted and competitive software creating companies globally. Founded in 1998, they were the pioneers and the creators of the best online gaming experience for over a decade now. This casinos with RTG's logo mainly attracts players from the United States of America.
On the Grand Fortune Casino's website, you can find a section called Fair Gaming. This means their software provider uses a Random Number Generator (RNG) to produce a high-speed random numbers stream. The casino claims that it is impossible to predict any bet outcome this way.
Additionally, one of the biggest strengths of the Grand Fortune Casino is a wide choice of colorful, fascinating, and responsive games. With a total of 145 titles, every player's taste will be satisfied.
The casino holds 111 slot games, 13 table games, 14 video poker, and seven specialty games. There are some exciting games like Blackjack, Craps, Progressive Slots, Keno, Scratch Cards, Baccarat, American Roulette, European Roulette, Three Card Poker, Vegas Three Card Rummy, and so much more… Some of the most popular slot games are the Big Bopper, Eternal Love, and Znanshi.
When it comes to video poker, our choice goes to Aces and Eights, Bonus Poker, and Jacks or Better. As far as table games category goes, we especially liked Pontoon, Baccarat, and Match Play 21. In a nutshell, the games at this casino are highly complex and addictive, giving you the ultimate online gambling experience.
This casino is available on all three platforms. This means you can either download the casino client or play the games through your browser via the instant play option. Alternatively, you can access some of your favorite games on the go, through the commodity of a mobile casino option.
Financial Information
We have to mention that this website uses 128-bit encryption for securing all financial transactions. It is a nice touch which keeps your finances secured. All major worldwide financial institutions use this type of encryption.
Now, let us introduce you to the Grand Fortune Casino's payment methods.
Deposit methods:
Grand Fortune Casino accepts ClickandBuy, EcoPayz, MasterCard, Visa, Skrill, and Neteller.
Withdrawal methods:
You can use Bank Wire Transfer, ECO Card, Neteller, Skrill, or Visa.
Withdrawal times:
eWallets take up to 24–48 hours;
Credit/Debit card between four to five days;
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Bank Transfers take five to ten days;
The pending time takes between five to seven days.
Grand Fortune Casino Free Chips
Withdrawal Limit is 2500 US/EUR/CAD per week.
Not all of these options are available to Americans at this time. Nevertheless, if you are playing from the USA, it isn't hard to get money into your account using any of the following methods — Visa, MasterCard, or Bitcoin.
Bonuses
Grand Fortune Casino welcomes you as soon as you enter their website with a Welcome free bonus package offering $35 and a 250% match.
At least they are honest and clearly state that all of the bonus amounts can never be withdrawn. Also, have in mind that even though they generously offer you several types of bonuses, they are in fact considered 'sticky,' which means you can never claim them.
And when it comes to the bonus offers, let's name a few:
- The 200% bonus today, free chips tomorrow. This bonus comes with a 5x wagering requirement, and there is practically no limit as far as the cashout goes.
- The 200% bonus every day on each deposit. This one comes with a 5x wagering requirement, and just like the previous one, it doesn't have a cashout limit and will be redeemable with any deposit you make for at least $30 or more.
- Everyday 250% bonus on every VIP deposit. This one also comes with a 5x wagering requirement, no limit on how much you can cash out, and will be redeemable for any deposit over $30 or more.
There is also a Reward Program, which offers different rewards based on your tier level. There are 5 levels in total at the Grand Fortune Casino, and they are the following:
- Absolute
- Premier
- Grand
- Deluxe
- Supreme
For more information on these levels, check out the ‘Rewards' section on this casino's website.
Customer Support
You can reach the support via live chat, email, or toll-free telephone lines. However, the downside is that you can't contact them unless you create an account, so if you have any questions, the only thing you can do is try to find them in the ‘Frequently Asked Questions' section. Also, it is quite hard and complicated to sign in — we tried, and it worked after only on our fifth attempt. Such an unresponsive website can easily get on players' nerves.
Summary
We cannot recommend this online casino because it has been blacklisted. Therefore, you are at the risk of never being able to claim your winnings. Also, this casino has sticky bonuses and a predatory dormancy clause, and they even seem to be doing everything in their power to make make the withdrawal process as tedious as possible.
On the other hand, their games are incredible and exciting, tempting you to play for as long as you can. Their software is highly responsive, modern, and engaging. Some additional positive sides are also the game variety and their availability on all platforms.
All in all, the Grand Fortune Casino had an excellent start in 2013. If only they could have stayed on this course, they would have fulfilled the amazing potential they once had. But now, as we've said, the Grand Fortune Casino's story is truly a sad one. Yet we remain hopeful that they will be able to fix all that they lack very soon.
Overall, this casino genuinely looks like a fantastic place to be, but unfortunately, the bad terms and conditions, combined with the slow withdrawal process make it a website to avoid.
Reputation: 2/5
Software/Games: 4/5
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Banking Options: 3/5
Banking Times: 2/5
Support: 3/5
Bonuses: 1/5
